Privacy Policy for Your Home Education

 

Effective Date: 13th November

 

At Your Home Education, we are committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

 

1. Information We Collect

We collect the following types of personal information:

 

• Contact Information: Name, email address, phone number, and other contact details when you enquire about our services or join our mailing list.

• Child’s Information: We may collect information about your child, such as their year group, focus subjects, and educational needs when you submit an enquiry or request tutoring.

• Payment Information: If you make a donation or purchase, we may collect payment details, although these are processed securely via a third-party payment provider.

• Website Usage Information: We collect non-personal information, such as IP addresses, browser type, and pages visited, to improve our website's functionality and user experience.

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2. How We Use Your Information

We use your personal information to:

 

• Respond to enquiries and provide the services you request (e.g., tutoring, SEN workshops, consultations).

• Process payments for services and donations.

• Send you updates, newsletters, and marketing materials (only if you opt-in to receive them).

• Improve our website and services based on user feedback and usage patterns.

 

3. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. All sensitive information (such as payment details) is processed securely through third-party providers.

 

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with trusted third-party service providers, such as payment processors, email marketing services, or tutors, to help facilitate our services, provided that they adhere to similar privacy standards.

 

5. Cookies and Tracking

Our website uses cookies to enhance your experience and provide personalised content. You can disable cookies through your browser settings, but this may impact the functionality of our website.

 

6. Marketing Communications

By subscribing to our newsletter or opting in to receive updates, you consent to receiving marketing communications from us. You can opt out of marketing emails at any time by clicking the unsubscribe link in the emails or contacting us directly.

 

7. Your Rights

You have the right to:

 

• Access the personal data we hold about you.

• Request corrections to any inaccuracies in your personal information.

• Request the deletion of your personal data, subject to legal obligations.

• Withdraw consent for marketing communications at any time.

 

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will post the updated version on this page and update the "Effective Date" above. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your personal data.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:

 

Your Home Education

Email: contact@yourhomeeducation.co.uk

Phone: 07359 920025

 

By using our website and services, you acknowledge and agree to the terms of this Privacy Policy.